DESIGNED FOR SAAS COMPANIES

Scalable AI Support That Can Handle Up to 60% of Your Support Tickets

Scalable AI Support That Can Handle Up to 60% of Your Support Tickets

Scalable AI Support That Can Handle Up to 60% of Your Support Tickets

Scalable AI Support That Can Handle Up to 60% of Your Support Tickets

SaaS Companies are using Customerly to manage support spikes, high support volume, or speed up their response times while making sure the AI always answers based on their knowledge base.

Companies are using Customerly to manage high support volume, or speed up their response times while making sure the AI always answers based on their knowledge base.

Companies are using Customerly to manage high support volume, or speed up their response times while making sure the AI always answers based on their knowledge base.

Trained in <1 Week

Supports all Languages

Control the Escalation

No Credit Card Required

No Credit Card Required

No Credit Card Required

Everything You Need For Both Your Website & Product

Everything You Need For Both Your Website & Product

Everything You Need For Both Your Website & Product

Everything You Need For Both Your Website & Product

AI Live Chat

AI Live Chat

AI Live Chat

Video Call & Screenshare

Video Call & Screenshare

Video Call & Screenshare

Mobile App Available

Mobile App Available

Mobile App Available

500+ SaaS Companies use Customerly to instantly handle +1000s of Tickets Daily

500+ SaaS Companies use Customerly to instantly handle +1000s of Tickets Daily

500+ SaaS Companies use Customerly to instantly handle +1000s of Tickets Daily

500+ SaaS Companies use Customerly to instantly handle +1000s of Tickets Daily

THE PROBLEM

THE PROBLEM

THE PROBLEM

60% Of Your Tickets Are Repetitive Questions (Especially During Spikes)

60% Of Your Tickets Are Repetitive Questions (Especially During Spikes)

60% Of Your Tickets Are Repetitive Questions (Especially During Spikes)

60% Of Your Tickets Are Repetitive Questions (Especially During Spikes)

Chatbots Aren’t Smart Enough For Complex Or New Scenarios

Chatbots Aren’t Smart Enough For Complex Or New Scenarios

Chatbots Aren’t Smart Enough For Complex Or New Scenarios

Your Support Team Will Burn Out Answering This Much Volume

Your Support Team Will Burn Out Answering This Much Volume

Your Support Team Will Burn Out Answering This Much Volume

HOW IT WORKS

Here’s How You Can Train AI To Answer Most Tickets For You

Here’s How You Can Train AI To Answer Most Tickets For You

Here’s How You Can Train AI To Answer Most Tickets For You

Here’s How You Can Train AI To Answer Most Tickets For You

(Even If You Get 1000s Per Day)

(Even If You Get 1000s Per Day)

(Even If You Get 1000s Per Day)

Finally an AI product I can trust to always answer based EXACTLY on our knowledge base and always escalates to a human whenever it’s not confident answering on its own.

Finally an AI product I can trust to always answer based EXACTLY on our knowledge base and always escalates to a human whenever it’s not confident answering on its own.

Finally an AI product I can trust to always answer based EXACTLY on our knowledge base and always escalates to a human whenever it’s not confident answering on its own.

Daniele Ratti, CEO at TeamSystem Fatture in Cloud

Daniele Ratti, CEO at TeamSystem Fatture in Cloud

Daniele Ratti, CEO at TeamSystem Fatture in Cloud

MIGRATING
MIGRATING
MIGRATING

Easily Import Your Knowledge Base

Easily Import Your Knowledge Base

Easily Import Your Knowledge Base

Easily Import Your Knowledge Base

Unlike a chatbot there’s no need to setup complex workflows, just give Customerly your knowledge base and it will follow it perfectly!

Unlike a chatbot there’s no need to setup complex workflows, just give Customerly your knowledge base and it will follow it perfectly!

Unlike a chatbot there’s no need to setup complex workflows, just give Customerly your knowledge base and it will follow it perfectly!

Free Article Import

Free Article Import

Free Article Import

Import your knowledge base articles without any additional cost.

Import your knowledge base articles without any additional cost.

Import your knowledge base articles without any additional cost.

Unlimited Imports

Unlimited Imports

Unlimited Imports

Transfer all your articles and contacts from Intercom, Zendesk, or Hubspot regardless of quantity.

Transfer all your articles and contacts from Intercom, Zendesk, or Hubspot regardless of quantity.

Transfer all your articles and contacts from Intercom, Zendesk, or Hubspot regardless of quantity.

Train AI in One Minute

Train AI in One Minute

Train AI in One Minute

Train the AI on all your answers in just one minute for quick deployment.

Train the AI on all your answers in just one minute for quick deployment.

Train the AI on all your answers in just one minute for quick deployment.

ESCALATION 
ESCALATION 
ESCALATION 

Smooth Escalation To A Human (When Needed)

Smooth Escalation To A Human (When Needed)

Smooth Escalation To A Human (When Needed)

Smooth Escalation To A Human (When Needed)

Here’s why you can trust Customerly to answer most of the tickets for you: 

Here’s why you can trust Customerly to answer most of the tickets for you: 

Here’s why you can trust Customerly to answer most of the tickets for you: 

No assumptions - The AI will never make up answers that are not in your knowledge base.

No assumptions - The AI will never make up answers that are not in your knowledge base.

No assumptions - The AI will never make up answers that are not in your knowledge base.

Confidence Score - If the AI doesn’t feel confident answering it will escalate.

Custom Escalation - You control at what time a human should come in.

Confidence Score - If the AI doesn’t feel confident answering it will escalate.

Custom Escalation - You control at what time a human should come in.

Your Helpdesk, Your Tickets, Your Human + AI Conversations
All in 1 Inbox

Your Helpdesk, Your Tickets, Your Human + AI Conversations
All in 1 Inbox

Your Helpdesk, Your Tickets, Your Human + AI Conversations
All in 1 Inbox

Your Helpdesk, Your Tickets, Your Human + AI Conversations
All in 1 Inbox

AI Conversations

Offer Global Support In Any Language

Offer Global Support In Any Language

Offer Global Support In Any Language

Suggested AI Replies That Make Human Replies Even Faster

Suggested AI Replies That Make Human Replies Even Faster

Suggested AI Replies That Make Human Replies Even Faster

Get Instant Feedback & Collect CSAT Scores To Improve Even Further

Get Instant Feedback & Collect CSAT Scores To Improve Even Further

Get Instant Feedback & Collect CSAT Scores To Improve Even Further

HELP CENTER
HELP CENTER
HELP CENTER

Here’s How Updating Your Help Center Is 2x Faster

Here’s How Updating Your Help Center Is 2x Faster

Here’s How Updating Your Help Center Is 2x Faster

Here’s How Updating Your Help Center Is 2x Faster

Turn a Human Answer Into a Fully Detailed HelpDesk Article Using AI

Turn a Human Answer Into a Fully Detailed HelpDesk Article Using AI

Turn a Human Answer Into a Fully Detailed HelpDesk Article Using AI

Update an Article Once & it Will Update all Future AI Replies & AI Suggestions

Update an Article Once & it Will Update all Future AI Replies & AI Suggestions

Update an Article Once & it Will Update all Future AI Replies & AI Suggestions

AUTOMATIONS
AUTOMATIONS
AUTOMATIONS

These Plug & Play Automations can Cut Down Your Support This Week

These Plug & Play Automations can Cut Down Your Support This Week

These Plug & Play Automations can Cut Down Your Support This Week

These Plug & Play Automations can Cut Down Your Support This Week

10x the power of Customerly with pre-built automation templates, creating your own chat flows, or even building your own use cases with our API.

10x the power of Customerly with pre-built automation templates, creating your own chat flows, or even building your own use cases with our API.

10x the power of Customerly with pre-built automation templates, creating your own chat flows, or even building your own use cases with our API.

CHATFLOWS
CHATFLOWS
CHATFLOWS

Watch Me Deploy 10+ Chat Automations In Under 3 Mins

Watch Me Deploy 7 Chat Automations In Under 3 Mins

Watch Me Deploy 7 Chat Automations In Under 3 Mins

In this video, we added 7 flows including trial extension, upgrading, password resets, refunds, registering bugs, sales demo requests, and many more…  

In this video, we added 7 flows including trial extension, upgrading, password resets, refunds, registering bugs, sales demo requests, and many more…  

In this video, we added 7 flows including trial extension, upgrading, password resets, refunds, registering bugs, sales demo requests, and many more…  

Design your own automations - Each SaaS company has it’s needs, build your own chat flows!

Highly customizable - Change the goal, the trigger, the message, the following messages, the escalation and way more! Make it your own.

Design your own automations - Each SaaS company has it’s needs, build your own chat flows!

Highly customizable - Change the goal, the trigger, the message, the following messages, the escalation and way more! Make it your own.

EMAIL WORKFLOWS
EMAIL WORKFLOWS
EMAIL WORKFLOWS

Build Your Own Email Workflows With A Drag & Drop Builder

Build Your Own Email Workflows With A Drag & Drop Builder

Build Your Own Email Workflows With A Drag & Drop Builder

Build Your Own Email Workflows With A Drag & Drop Builder

Feels like any other IFFTT editor where anyone in your team can build complex sequences to onboard, upgrade, and nurturing your user.

Feels like any other IFFTT editor where anyone in your team can build complex sequences to onboard, upgrade, and nurturing your user.

Feels like any other IFFTT editor where anyone in your team can build complex sequences to onboard, upgrade, and nurturing your user.

50+ Integrations - Integrate with other tools you use to get the most out of the automations you build.

Build Your Own Or Start With 30+ Pre-Built Workflows

Build Your Own Or Start With 30+ Pre-Built Workflows

Build Your Own Or Start With 30+ Pre-Built Workflows

Build Your Own Or Start With 30+ Pre-Built Workflows

Here are a few examples, there are many more!

Here are a few examples, there are many more!

Here are a few examples, there are many more!

Instant Password Resets

Instant Password Resets

Instant Password Resets

Help users reset passwords easily via chat.

Help users reset passwords easily via chat.

Help users reset passwords easily via chat.

Effortless Refund Processing

Effortless Refund Processing

Effortless Refund Processing

Quickly handle refund requests.

Quickly handle refund requests.

Quickly handle refund requests.

Seamlessly Extend Trials

Seamlessly Extend Trials

Seamlessly Extend Trials

Automatically grant trial extensions.

Automatically grant trial extensions.

Automatically grant trial extensions.

Expand Full List

Expand Full List

Expand Full List

REST API
REST API
REST API

Want A Custom Use Case? Use Our API To Built It

Want A Custom Use Case? Use Our API To Built It

Want A Custom Use Case? Use Our API To Built It

Want A Custom Use Case? Use Our API To Built It

Request a demo with one of our product experts and engineers to get an idea of what you can build and what would be required to get there.

Request a demo with one of our product experts and engineers to get an idea of what you can build and what would be required to get there.

Request a demo with one of our product experts and engineers to get an idea of what you can build and what would be required to get there.

LOVED BY 500+ SAAS COMPANIES
LOVED BY 500+ SAAS COMPANIES
LOVED BY 500+ SAAS COMPANIES

Companies Handle 100s Of Tickets Per Day Without Sacrificing Speed Or Quality

Companies Handle 100s Of Tickets Per Day Without Sacrificing Speed Or Quality

Companies Handle 100s Of Tickets Per Day Without Sacrificing Speed Or Quality

Companies Handle 100s Of Tickets Per Day Without Sacrificing Speed Or Quality

We get 100+ tickets a day. It was really overwhelming our team and slowing down our response times. With Customerly we are now able to handle all of them with a team of 5 and keep our response times lower than 30 seconds!

We get 100+ tickets a day. It was really overwhelming our team and slowing down our response times. With Customerly we are now able to handle all of them with a team of 5 and keep our response times lower than 30 seconds!

We get 100+ tickets a day. It was really overwhelming our team and slowing down our response times. With Customerly we are now able to handle all of them with a team of 5 and keep our response times lower than 30 seconds!

Ian

Ian

Ian

Co-Founder

Co-Founder

Co-Founder

Whenever we would launch a new feature we would get spikes of 2-3x the average ticket size and our team couldn’t handle them. With Customerly around 60% are handled through AI so it barely affects us when we get a spike now.

Whenever we would launch a new feature we would get spikes of 2-3x the average ticket size and our team couldn’t handle them. With Customerly around 60% are handled through AI so it barely affects us when we get a spike now.

Whenever we would launch a new feature we would get spikes of 2-3x the average ticket size and our team couldn’t handle them. With Customerly around 60% are handled through AI so it barely affects us when we get a spike now.

Carola

Carola

Carola

Customer Service Manager

Customer Service Manager

Customer Service Manager

BOOK A DEMO
BOOK A DEMO
BOOK A DEMO

Let Us Show You How You Can Streamline Your Support This Week

Let Us Show You How You Can Streamline Your Support This Week

Let Us Show You How You Can Streamline Your Support This Week

Let Us Show You How You Can Streamline Your Support This Week

Book a personalized demo with our product team and we will show you how Customerly might help you. Show you concrete examples, chat flows, or any other questions you have.

Book a personalized demo with our product team and we will show you how Customerly might help you. Show you concrete examples, chat flows, or any other questions you have.

Book a personalized demo with our product team and we will show you how Customerly might help you. Show you concrete examples, chat flows, or any other questions you have.

Invite your support team

Invite your support team

Invite your support team

We will answer any question you have

We will answer any question you have

We will answer any question you have

FREE FOR 14 DAYS
FREE FOR 14 DAYS
FREE FOR 14 DAYS

Rather Try It Out Yourself? 
Get A Free Trial

Rather Try It Out Yourself? 
Get A Free Trial

Rather Try It Out Yourself? 
Get A Free Trial

Rather Try It Out Yourself? 
Get A Free Trial

Answer up to 10,000 tickets during the free trial

Answer up to 10,000 tickets during the free trial

Answer up to 10,000 tickets during the free trial

Answer up to 10,000 tickets during the free trial

Invite unlimited team members during the trial

Invite unlimited team members during the trial

Invite unlimited team members during the trial

Invite unlimited team members during the trial

No Credit Card Required

No Credit Card Required

No Credit Card Required